True Residential Service

True Residential Appliance Repair Services

Why True Trusts Sterling Service Group for Repairs

As a family-owned business, we have spent over 70 years perfecting both—pioneering industry-leading cold storage solutions while delivering warm, dedicated customer support. That’s why True selects Sterling Service Group as the exclusive factory-certified repair provider for True Residential appliances in Chicago.

With a commitment to expert care and superior service, Sterling Service Group ensures that your luxury True appliances receive the specialized attention they deserve.

Need professional True Residential appliance repair in Chicago? Call Sterling Service Group at (847) 438-9800 or send us a message online today.

True selects Sterling Service Group to provide premium repair and maintenance to their customers in Chicago. Our team is equipped to repair all of the following True Residential appliances:

True Side-by-side Refrigerator/Freezer
True Refrigerator Column; True Freezer Column; True Wine Column; True Beverage Column
True Undercounter Refrigerator & True Undercounter Freezer
True Wine Cabinet
True Beverage Dispenser & Beverage Center
True Ice Machine
True Outdoor Beverage Center & Outdoor Beverage Dispenser
True Outdoor Refrigerator Drawers & True Outdoor Freezer Drawers

Preventative Maintenance: Keep Your True Appliances Running Efficiently

Owning a high-end True Residential appliance means investing in quality, but regular maintenance is essential to ensure longevity and optimal performance. Here are some expert maintenance tips:

Refrigerators & Freezers

Clean the condenser coils: Dust buildup reduces efficiency and increases energy costs.
Check door seals: Ensure a proper seal to maintain temperature and prevent energy waste.
Monitor temperature settings: Keep your refrigerator at 37°F and freezer at 0°F for best performance.

Ice Machines

Replace water filters regularly: Prevents impurities from affecting ice quality.
Run a cleaning cycle: Use manufacturer-recommended cleaning solutions to remove buildup.
Check for proper drainage: Avoid leaks and excess moisture accumulation.

Beverage Centers & Wine Cabinets

Ensure proper ventilation: Keep the unit in a well-ventilated area to maintain efficiency.
Store bottles correctly: Prevent damage by using designated wine racks and maintaining a steady temperature.

By following these maintenance tips, you can extend the lifespan of your True Residential appliances and avoid costly repairs.

Common Appliance Issues & How We Fix Them

Understanding common appliance problems can help you identify issues early. Our expert technicians are trained to diagnose and repair:

Refrigerator Not Cooling Properly

Potential Causes: Dirty condenser coils, faulty thermostat, or refrigerant leak.
Our Fix: Comprehensive inspection, coil cleaning, and OEM part replacement as needed.

Ice Machine Not Producing Ice

Potential Causes: Clogged water filter, malfunctioning water inlet valve, or temperature issues.
Our Fix: Filter replacement, valve repair, and system recalibration to restore performance.

Wine Cabinet Temperature Fluctuations

Potential Causes: Faulty thermostat, damaged door seal, or compressor issues.
Our Fix: Thermostat calibration, gasket replacement, and compressor diagnostics.

Your Trusted Factory Authorized Service Provider

Reliable True Residential Repair and Service in Chicago

The main reason to choose Sterling Service Group:

Sterling Service Group is your premier True factory certified service provider as we are exclusively trained to work on these premium products. As a result, we provide expert True service for all your needs.

We Guarantee Premium Service for Your Appliances

As part of our mission to provide customer care befitting the luxury appliances we service:

We confirm all appointments the day prior to service and strive to arrive when scheduled so our customers don’t have to deal with frustrating all day service windows as required by other service companies.

Our technicians, equipped with booties, pads and soft tool bags, always treat your beautiful home with care, cleaning up afterward to leave no trace.

Our techs are trained to be friendly and communicative, so you always know what’s going on with your True product.

Extensive Training Directly from True

We’re so familiar with True products that we can usually diagnose a problem before even coming out, ensuring your issue is resolved much faster.

True’s built-in appliances provide a unique challenge that our trained technicians can handle with confidence and skill.

Using Only Manufacturer Certified Parts

Factory certified parts are covered by a replacement warranty and guaranteed to perform better and last longer.

We also work constantly to update our parts stock to better accommodate any service situation with your True product.

Need True Residential appliance repair in Chicago? Call Sterling Service Group at (847) 438-9800 or contact us online today.

Comprehensive Local Appliance Repair Services in Chicago, IL

Living in Chicago, IL, you know how important it is to have reliable appliances, especially with the city's diverse weather conditions. At Sterling Service Group, we understand the unique needs of Chicago residents and are committed to providing top-notch repair services for your True Residential appliances.

We are proud to serve the vibrant communities of Chicago, from the bustling downtown area to the charming neighborhoods of Lincoln Park, Wicker Park, and Hyde Park. Our familiarity with the local area allows us to offer prompt and efficient service, ensuring your appliances are up and running in no time.

Chicago's weather can be unpredictable, with hot summers and freezing winters. This can put a strain on your appliances, particularly your refrigerators and freezers. Our team is well-versed in addressing these common issues, ensuring your True appliances perform optimally year-round.

We also recognize the importance of supporting local government initiatives and resources. While we are not directly partnered with specific entities, we acknowledge the efforts of the City of Chicago's Department of Buildings and the Chicago Department of Public Health in maintaining high standards for residential services. Our commitment to quality aligns with these standards, providing you with peace of mind.

Whether you're dealing with a malfunctioning ice machine during a summer heatwave or a wine cabinet that needs attention before a holiday gathering, Sterling Service Group is here to help. Our technicians are not only trained to handle True products but also understand the specific challenges faced by Chicago residents.

Choose Sterling Service Group for your True Residential appliance repair needs in Chicago, and experience the difference of working with a team that truly knows and cares about your community.

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"Every time it's a good experience and often the same technician!"
They don't make them like this anymore . All is running smoothly and we have tips on how to keep it so.

- Claire E
"Fabulous job, neat and tidy, very professional."
I highly endorse them, not only for the quality of work, but more importantly for their honesty, integrity and fair dealing with customers.

- Bill H.
"I would highly recommend Sterling Service."
Very professional, responsive and helpful.

- Elizabeth Kelly

View All Reviews

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